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Customer Service and Support
 

Buy Support and Services

Bronze – (Included in Purchasing of the solution) Free
(which is standard for all CMS customer)
Includes 1 Year Support with 12 Support Email incidents for a single license

Upgrade to Silver  -  £250.00
Includes Bronze Level Support with
Additional 12 Support Email incidents for a single license.

Upgrade to Gold  - £450.00
Includes Bronze and Silver Support with
Additional Telephone Support incidents for a single license.

Per Incident Support - £50.00*
For clients whom have run out of Bronze / Silver/ Gold Support
After we have confirmed your payment, you will receive an e-mail from our support system with instructions how to use the support incident. Entering a license key number above is optional when purchasing this type of support. Please note that once Zebra Support start working on the issue, your payment will be not refundable.

Support